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Terms & Conditions

Kartandyou.Com Terms of Use

 

1.        Introduction

Welcome to the family of websites provided by www.
Kartandyou.com India. This Agreement applies to all of the websites where it is posted (collectively “Kartandyou Sites”).  By using one of the Kartandyou Sites, you accept this Agreement and certify that you are above the age of majority in your jurisdiction.  Additional terms and conditions apply to some services offered on the Kartandyou Sites and may be found at the place where the relevant service is offered. 

We may change the terms of this Agreement from time to time.  By continuing to use any of the 
Kartandyou Sites after we post any such changes, you accept the Agreement, as modified.

 

 

 THIRD PARTY SITES

References on
Kartandyou Sites to any names, marks, products, or services of third parties, or links to third-party sites or information are not an endorsement, sponsorship, or recommendation of the third party, its information, products, or services.  Kartandyou is not responsible for the content of any third party linked site or any link contained in a linked site.  Your use of a third-party site linked from a Kartandyou Site is at your own risk and will be governed by such third party's terms and policies.

 

ORDER ACCEPTANCE AND BILLING

All billing information provided must be truthful and accurate.  Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation.  Prior to accepting an order we may also request additional information from you.  We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.  If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.  We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. 
Kartandyou.com may request a pre-authorization for some orders placed online with a credit or debit card.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).  You will not be charged for most orders until the order has shipped (excluding orders from Goodies Co.).


Kartandyou reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address.  We will the notify customer should such limits be applied.  Kartandyou also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers.  For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from Kartandyou for the purpose of engaging in a commercial sale of that same product(s) with a third party.


PRICING INFORMATION

Kartandyou cannot confirm the price of an item until after your order is placed. Kartandyou reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Kartandyou.


PROMOTIONAL CODES

Promotional codes are limited in nature and may expire or discontinue with or without notice.  Promotional codes are void where prohibited by law.  Promotional codes may not be copied, sold, or otherwise offered.  They are not redeemable for cash and are subject to cancellation or change at any time for any reason.


SHIPPING AND DELIVERY
 

What is Kartandyou.com Shipping Philosophy?

Kartandyou.com promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us.

 

 

 

 

How long will my order take to arrive?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

Delivery in 5-6 business working days

Usually your order should reach your doorstep within 5-6 business working days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Are there any shipping charges?

Kartandyou.com offers absolutely free shipping on most products in India. Shipping charges of Rs. 50 apply if your product cart value is less than Rs. 500.
 

I used my tracking number to check the details my shipment but the information is not clear to me.

Visit Track Your Order Page. If it didn't answer your question please call us.


INFORMATION PROVIDED ON THE KARTANDYOU SITES

Kartandyou and our customers post a variety of material on the Kartandyou Sites including without limitation, merchandise information, product descriptions, reviews, comments, health and prescription information, and In Store Now information (collectively, “Materials”).  The Materials that appear on the Kartandyou Sites are for educational and informational purposes only.  Despite our efforts to provide useful and accurate information, errors may appear from time to time.  Before you act on information you have found on the Kartandyou Sites, you should confirm any facts that are important to your decision.  Kartandyou and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the Kartandyou Sites.  Kartandyou is not responsible for, and cannot guarantee the performance of, goods and services provided by our advertisers or others to whose sites we link.  Product information contained on the Kartandyou Sites may be different from information contained on the product materials due to manufacturer changes.  

If you find a product is not as described, your sole remedy is to return it in unused condition (excluding products that are not eligible for return).  


KARTANDYOU, ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS LOCATED ON ANY OF THE KARTANDYOU SITES.


 INTELLECTUAL PROPERTY

All copyrights, trademarks, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (collectively, the "IP") are owned, controlled or licensed by
Kartandyou.com. You may access, view, download, and print the IP and all other materials displayed on the Kartandyou Sites for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner.

Kartandyou, the Kartandyou.com names and logos, Goodies.Co., and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the Kartandyou Sites are trademarks or trade dress of Kartandyou in the India.  All other marks are the property of their respective companies.


Product Purchases

Products available for purchase from the
Kartandyou.com website may not be returned so please review your cart carefully before making any purchases.  Products may be packed and shipped by third parties.
 


TERMS APPLICABLE TO KARTANDYOU ORDERS

Kartandyou Orders

Once you have placed an order on the
Kartandyou To Go site we will send you an order acknowledgement by email setting out what you have ordered.  This is not an order confirmation or acceptance from us.  
There is a minimum order value, which may change from time to time.  In addition to the price of goods, a delivery charge as shown at checkout will also be payable by you. All prices quoted are exclusive of tax and you will see estimated taxes and fees when you place the order.  The final taxes and fees will be calculated on the day your order is picked and delivered.  In the event your order must be fulfilled using products of different weight or volume than what you ordered, you will be charged only for the actual weight or volume delivered.

You can cancel or amend your order at any time by calling the
Kartandyou.com contact Center at +91-9599627053. Due to shipment and delivery times, there are limitations on when changes or cancellations to orders can be made.  

Kartandyou may provide you with a refund in certain circumstances.  If you are not satisfied with your order, please contact the Kartandyou Contact Center at +91-9599627053

In order to be eligible for a refund, you must:

•     Contact the
Kartandyou Contact Center within seven (7) days of date on which you received your order.
•     Store the received items in the manner appropriate to the type of goods (e.g. keep chilled items chilled, frozen item frozen etc.); and
•     Return the cancelled items to us in the same condition as they were delivered to you.


Kartandyou will not provide you a refund for certain goods which by nature cannot be returned. Such items include items which cannot be resold for health and hygiene reasons once unwrapped (for example body jewelry, mattresses, bedding, certain items of clothing, personal grooming products, and certain baby products etc.).

Notwithstanding the foregoing, all refunds will be subject to
Kartandyou's discretion.
 

Kartandyou To Go Delivery

We aim to deliver your goods within the delivery window you selected when placing your order, but do not guarantee that goods will be delivered on or by a certain date.  
Kartandyou will not be liable for delivering the goods outside of the requested delivery slot or failing to deliver all or any of the goods in your order.

We can only deliver to an address stored in your address book in your account on the
Kartandyou site.

Kartandyou To Go Pricing

Pricing for
Kartandyou To Go items will be the same prices as if you shopped in the store that packs and delivers the items.  If an item's price changes between the time you place your order and the day your order is packed for delivery, we will charge you the lower price.  If you have chosen to allow substitutions for your order, and substitutions are made, you will also be charged for the lower priced item.  Please note that due to differences in distribution, regional competition, and other factors, prices may vary and so the prices you see online will not match, only the online store where your order is packed.  Kartandyou To Go does not match prices from other online.

 
Kartandyou To Go eVouchers

eVouchers are valid only on shopping orders placed on the
Kartandyou To Go site, subject to the terms of this section.  Your use of an eVoucher indicates your agreement to be bound by these eVoucher terms and any eVoucher terms on the eVoucher itself (collectively, the "eVoucher Terms").  Kartandyou will only honor an eVoucher if it is used in accordance with the eVoucher Terms.

eVouchers that have not been issued by
Kartandyou cannot be used on the Kartandyou.com.  eVouchers that have been issued by Kartandyour are, and shall remain, the property of Kartandyou and are not transferable, cannot be resold, and have no cash alternative unless otherwise stated.

eVouchers can be added to your
Kartandyou To Go account by entering the code at checkout or in the Promotions-eVouchers section in your Kartandyou To Go account.  To apply an eVoucher to your order you must select it in the promotions section at checkout.  Use of an eVoucher may be subject to you providing proof of entitlement to use the eVoucher.

All eVouchers have an expiration date.  After the expiration date, the eVoucher will be removed from your
Kartandyou To Go account.

eVoucher value(s) may be adjusted if the total discount value is greater than the value of your order.


Kartandyou reserves the right to withdraw or cancel any of its eVouchers at any time, either as a whole, or for specific goods or delivery areas.  If this happens, then the eVouchers may not be used for any orders placed after the date of withdrawal or cancellation. Kartandyou reserves the right to reject or cancel the use of an eVoucher where fraud or illegal misuse is suspected.  You will have no claim against Kartandyou in respect of such rejection or cancellation of an eVoucher. Kartandyou shall not be liable to any customer or household for any financial loss arising out of the cancellation or withdrawal of any eVoucher or any failure or inability of a customer to use an eVoucher for any reason.

No eVoucher may be copied, reproduced, published, or distributed directly or indirectly in any form for use by anyone other than the original recipient.

By using an eVoucher, you warrant that you are the duly authorized recipient of it.


 

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

 

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